The
Marketing Executive Summary
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Duke Raleigh Hospital
is a place of medical research and home to many expert doctors. The goal of
Duke Raleigh Hospital is to provide the uptmost passionate care to all its patients.
In order to bring in and keep patients, the hospital has to use a particular
set of marketing techniques in order to build patient loyalty. By using multimedia
devices to expand the hospitals patient accessibility and involvement, Duke
Raleigh Hospital is aiming to build a relationship with patients based on trust
and compassion. Renovations of Duke’s Healthy focus e- newsletter could be the
answer to reaching out, expanding, and stabilizing a new group of patients.
Renovations including information on new research, insights into what can be
found in the Healthy Focus magazine, along with personal anecdotes from current
patients, and recognition of current supporters. It is important that all
information presented by Duke’s social media marketing presents the positive outlook
of Duke’s organizational culture. This includes Duke’s goals, rituals, norms,
values, and beliefs. By marketing Dukes organizational culture it will be able
to attract patients who share their common beliefs.
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